Description

Why Jackson:

Jackson Health System is a nationally and internationally recognized academic medical system offering world-class care to any person who walks through our doors. For more than 100 years, Jackson has evolved into one of the world’s top medical providers for all levels of care, no matter if it’s for a routine patient visit or for a lifesaving procedure. With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine.

Here, the best people come together to deliver Jackson’s mission for our diverse communities. Our employees are committed to providing the best CARE by demonstrating compassion, accountability, respect, and expertise in everything we do.

Summary

The Director of HR Workforce Compliance is responsible for developing, implementing, and overseeing a comprehensive workforce compliance program across the health system. 
This includes designing systems, policies, and audit frameworks to ensure adherence to all federal, state, and local regulatory requirements, accreditation standards, and internal policies related to licensure, certifications, clearances, onboarding documentation, I-9s, and ongoing eligibility. 
The Director works collaboratively across facilities to ensure standardization, continuous readiness, and a culture of accountability, supporting both employed and non-employed workforce populations including volunteers, students, and contractors.

 Responsibilities

Systems, SOPs, and Regulatory Readiness

Design and implement centralized systems, workflows, and dashboards to ensure organization-wide compliance with all regulatory, accreditation, and internal HR standards. Develop and maintain detailed standard operating procedures (SOPs) outlining compliance processes, escalation protocols, notification timelines, and responsibilities for employees, HR teams, leaders, and non-employed personnel. Ensure continuous readiness for external regulatory surveys (e.g., Joint Commission, AHCA, CMS) and internal audits by coordinating system-wide preparation and corrective action planning.

Compliance Program Leadership

Establish a system-wide framework to monitor and track licensure, certifications, background screenings, I-9s, required learning, and health clearance documentation. Implement and manage workforce compliance for non-employed populations, including volunteers, students, interns, and contractors. Collaborate with HR Directors and operational leaders across facilities to enforce consistent compliance standards and processes.

Audit Planning and Execution

Develop and lead an internal compliance audit plan to identify risks, ensure timely remediation, and demonstrate ongoing adherence to applicable regulations. Conduct regular employee file reviews and system audits; track audit results and report findings and trends to HR leadership.

Policy Development and Risk Mitigation

Write, revise, and enforce workforce compliance policies in coordination with Legal, Risk, Employee Health, and HRIS. Monitor federal, state, and local legislation and regulatory changes; assess potential impacts to workforce compliance processes, eligibility standards, and documentation requirements, and recommend timely adjustments to policy, systems, and training. Act as the primary HR compliance resource for regulatory inquiries, surveyor visits, and workforce eligibility reviews.

Training, Communication, and Culture

Create and deliver compliance education to HR teams, department leaders, and workforce members on policies, regulatory requirements, and documentation standards. Lead communication strategies to drive accountability and promote a culture of transparency and compliance.

Leadership and Collaboration

Manage and develop a team of compliance professionals responsible for monitoring, alerts, audits, and reporting. Serve as a key liaison to Legal, Internal Audit, Risk, Employee Health, and facility HR teams. Lead or support enterprise-wide HR compliance projects and initiatives aligned with strategic goals.

Performs all other related job duties as assigned.

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Requirements

Experience

 Generally requires 7 to 10 years of related experience. 
Leadership experience is required.

Education 

Bachelor’s degree in Human Resources, Healthcare Administration, Public Health, or related field is required. 
Master’s degree or JD is preferred.

Credentials 

CHC (Certified in Healthcare Compliance) or CHPC (Certified in Healthcare Privacy Compliance) is preferred. 
SHRM-CP/SHRM-SCP or HRCI PHR/SPHR is preferred.